Terms and Conditions of Vintageous Shop.

These Terms and Conditions form an agreement governing your use of Vintageous Shop, which is operated by VINTAGEOUS (OPC) PRIVATE LIMITED.

By accessing, browsing, registering on or purchasing through the website, you acknowledge that you have had an opportunity to review these Terms together with our Privacy Policy, Shipping Policy, Return Policy and Refund and Cancellation Policy.

If you do not agree with these Terms, you should not use the website to place an order.

You should use the website and enter into transactions only if you are legally competent to do so under applicable law.

Where a person is not independently competent to enter into a contract, use of the website and purchases should occur with appropriate involvement of a parent, lawful guardian or other person legally authorised to act on their behalf.

You are responsible for ensuring that information submitted when creating an account or placing an order is accurate and current.

Vintageous Shop is focused on mobile accessories and related smartphone utility products.

Product categories, product availability, designs, models, variants, colours, specifications and prices may change from time to time.

Display of a product on the website does not guarantee that the product will remain available until an order is successfully processed.

Many mobile accessories are designed for particular phone models, dimensions, charging standards, connector types or technical requirements.

Before placing an order, customers should check:

• The exact mobile phone brand and model.
• Screen size, camera layout or case dimensions where relevant.
• Charging connector type such as USB, USB Type-C or another applicable interface.
• Charging specifications and supported power requirements.
• Wired or wireless connectivity requirements.
• Any product-specific compatibility information displayed on the product page.

We aim to present product names, images, descriptions, specifications, compatibility details and other available information in a useful and understandable manner.

Product images are intended to represent the product. Minor visual differences may arise due to lighting, photography, screen settings, production batches, packaging revisions or other legitimate variations.

Technical specifications and compatibility information should be considered together with the actual product listing before purchase.

If an important listing error is identified before fulfilment, we may contact the customer or cancel the affected order and process any applicable refund.

Product prices are displayed on the website in Indian Rupees unless otherwise stated.

The amount payable at checkout may include applicable taxes, shipping charges or other charges disclosed before order confirmation, depending on the transaction.

Prices, discounts or promotional offers may be changed where legally permissible. A later change in price does not automatically alter the price of an order already validly processed.

If an obvious pricing or technical error affects an order, we may contact the customer before fulfilment or cancel the affected order and process any applicable refund.

Placing an order constitutes a request to purchase the selected product or products subject to these Terms and the information displayed during checkout.

After an order is submitted, an automated acknowledgement, payment message or order number may be generated. Such communication records receipt of the request and does not prevent reasonable order verification where necessary.

An order may be cancelled or rejected where reasonably required, including:

• The product becomes unavailable.
• Payment is unsuccessful, reversed or cannot be verified.
• The submitted delivery information is materially incomplete or invalid.
• An obvious pricing, catalogue or technical error occurred.
• The transaction appears fraudulent, abusive or unauthorised.
• Fulfilment is prohibited by law or cannot reasonably be completed.

If payment has already been collected for an order that we cancel, the applicable amount will be handled according to our Refund and Cancellation Policy and relevant payment processing timelines.

Available payment methods will be shown at checkout. Payments may be processed through third-party banks, payment gateways or other authorised payment service providers.

Customers must provide valid payment information and must be authorised to use the selected payment method.

Transaction processing may be subject to authentication, security checks and the terms of the relevant payment service provider.

Order dispatch, shipping coverage, estimated delivery periods, shipping charges and other fulfilment details are governed by our Shipping Policy and information presented during checkout.

Delivery estimates are estimates rather than guarantees unless expressly stated otherwise.

Customers are responsible for providing a complete and accurate delivery address and a reachable contact number.

Delivery may be affected by courier operations, weather, transportation disruption, public restrictions, incorrect address information, remote-location servicing or circumstances outside reasonable control.

Any statutory rights arising where goods are delivered late, defective, deficient or otherwise not in accordance with applicable requirements remain subject to applicable law.

Customer-requested cancellation is governed by the Refund and Cancellation Policy published on the website.

A cancellation request should be submitted as early as possible. Whether an order can be cancelled may depend on its processing, packing or shipment status.

We may also cancel an order in circumstances described in these Terms, including product unavailability, payment failure, suspected fraud, catalogue errors or inability to fulfil the order.

Where cancellation results in a refund, refund processing will follow the applicable Refund and Cancellation Policy and payment-provider procedures.

Eligibility for return, replacement or refund is governed by the Return Policy and Refund and Cancellation Policy published on Vintageous Shop, together with applicable consumer law.

Customers should inspect products after delivery and notify us within the applicable policy period where an eligible issue is identified.

Depending on the circumstances and applicable policy, supporting information such as order details, product images, packaging images or other reasonable evidence may be requested to assess a claim.

Warranty or guarantee coverage applies only where such coverage is expressly stated for the relevant product.

Where a manufacturer, brand owner or another third party provides a product warranty, the terms and procedures of that warranty may apply.

Customers should retain the invoice, order information, packaging or warranty documentation where those materials are reasonably required for a warranty request.

The absence of an additional commercial warranty does not eliminate statutory rights that may apply to a transaction.

Certain website functions may require registration or login. Customers are responsible for maintaining the confidentiality of their login credentials and for using reasonable measures to protect their account.

• Provide accurate account information.
• Keep your contact details reasonably current.
• Do not disclose your account password to unauthorised persons.
• Notify us if you reasonably believe your account has been compromised.
• Do not create accounts using another person's identity without authority.

We may restrict access to an account where reasonably necessary to protect customers, investigate suspected fraud or prevent misuse of the website.

Users must not misuse the website or interfere with its normal operation.

• Attempt unauthorised access to accounts, systems or data.
• Use fraudulent identity, payment or delivery information.
• Place orders using stolen or unauthorised payment credentials.
• Introduce malicious software, automated attacks or harmful code.
• Scrape, copy or systematically extract website content in a manner that violates applicable rights or law.
• Abuse promotions, refunds, returns or customer-support processes.
• Use the website for unlawful, fraudulent or harmful activities.

Appropriate action may be taken where misuse is reasonably identified, including cancellation of affected transactions, restriction of access or referral to relevant authorities where legally appropriate.

Subject to third-party rights, website design, branding, written content, graphics, layouts, logos, software elements and other original material made available through Vintageous Shop may be protected by intellectual property laws.

Users may access website content for ordinary personal shopping and informational use.

Content should not be reproduced, republished, distributed, modified or commercially exploited without appropriate permission where such permission is legally required.

Product names, trademarks, logos or images belonging to manufacturers or other third parties remain the property of their respective owners.

The website may integrate or link to third-party services such as payment gateways, courier services, maps, communication services or other external platforms.

Third-party services operate under their own terms, policies and technical systems.

Where you leave our website or directly use a third-party service, your interaction may also be subject to that third party's terms and privacy practices.

We aim to keep the website reasonably accessible and functional, but uninterrupted or error-free availability cannot be guaranteed at all times.

Temporary interruption may occur due to maintenance, software updates, hosting issues, network disruption, security events or circumstances outside reasonable control.

To the extent permitted by applicable law, VINTAGEOUS (OPC) PRIVATE LIMITED will not be responsible for indirect or consequential loss arising solely from website interruption, third-party service failure or customer misuse of a product.

Products should be used according to their intended purpose, specifications and applicable safety instructions.

Performance or delivery may be affected by events outside reasonable control, including natural disasters, severe weather, flood, fire, epidemic, pandemic, transport disruption, strikes, government restrictions, telecommunications failure, civil disturbance or major courier-network interruption.

Where such an event affects an order, we will take reasonable steps to manage the impact and communicate material order information where practicable.

Any rights that continue to apply under consumer law despite such circumstances remain unaffected.

These Terms are intended to operate in accordance with applicable laws of India, including applicable consumer protection and e-commerce requirements.

Customers are encouraged to first contact our customer support or Grievance Officer so that a concern can be reviewed and an appropriate response can be provided.

If a matter cannot be resolved through direct communication, either party may pursue remedies available under applicable law.

Nothing in these Terms requires a consumer to give up access to any consumer commission, court, tribunal, regulatory authority or other forum having jurisdiction under applicable law.

VINTAGEOUS (OPC) PRIVATE LIMITED may update these Terms where the website, business operations, services, policies or applicable legal requirements change.

Updated Terms will be published on the website with the applicable effective or revision date.

Changes will apply prospectively to website use from their effective date, except where another treatment is required by law or expressly communicated.